“Only some users can text ArtPrize votes” |
| Only some users can text ArtPrize votes Posted: 27 Sep 2010 01:59 PM PDT Updated: Monday, 27 Sep 2010, 5:11 PM EDT GRAND RAPIDS, Mich. (WOOD) - If you want to vote for ArtPrize by text message, be warned: you can only do so if you're a current AT&T or Sprint customer. If you voted by SMS text and you weren't a customer to one of those two providers, you'll likely have to resubmit your votes, according to an e-mail from ArtPrize. If the text messaging doesn't seem to be working and you are an AT&T or Sprint customer, it's likely because you didn't text back the four-digit activation code that was sent to your phone when it was registered. If you're receiving an error message, you're encouraged to contact support@artprize.org. ----------- Below is the explanation from the ArtPrize e-mail: Why was it not announced before the event that only AT&T customers could text in votes? Last spring, ArtPrize organizers began the process of streamlining SMS voting by registering their own short code (808080) with CellTrust (www.celltrust.com), a company facilitating communication between cell phone providers and applications like artprize.org. Registering the 808080 shortcode enables votes to be placed with just a 5-digit number (i.e. 55551 instead of vote55551). Well in advance of the event, ArtPrize organizers were informed that all cell phone carriers had approved the 808080 SMS voting system. The day before the event, they were informed by Cell Trust that several carriers were waiting on their legal departments to finalize the approval. ArtPrize has pursued every avenue available to rush that finalization, and those carriers can still come online at any time now. However, ArtPrize organizers understand how important the accuracy of the vote is to competing artists and--to be cautious--request voters use artprize.org to cast their votes. Artprize.org can be accessed by any computer connected to the Internet, or by mobile phone Internet browser. On the Web: This entry passed through the Full-Text RSS service — if this is your content and you're reading it on someone else's site, please read our FAQ page at fivefilters.org/content-only/faq.php |
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