“Call 11 For Action: Man advises Sprint customers to watch for mystery charges” |
| Call 11 For Action: Man advises Sprint customers to watch for mystery charges Posted: 14 Oct 2010 04:01 PM PDT By Matt Wright - bio | email | Facebook | Twitter Posted by Nick Dutton - email TOLEDO, OH (WTOL) – After Verizon Wireless admitted last week to wrongly charging some 15-million customers for data services they did not sign up for, an northwest Ohio man thinks Sprint may have done the same thing. Brian Dowell says he has received extra data charges on his Sprint cell phone bills since January. However, when Dowell checked with Sprint, they told him he must have accidentally hit a button on his phone, which caused the data usage. In fact, when he heard about Verizon mistakenly charging customers for data, he had just spent an hour on the phone trying to sort out his Sprint bill. As a result, Dowell worries other Sprint customers could be overlooking similar charges, too. Here is what to watch out for if you think you are being overcharged:
After the issue with Verizon's rouge data charges, the FCC says it has expanded its investigation to other cell phone carriers. However, the FCC has not disclosed if Sprint is one of the carriers and a Sprint representative would not say if the company is part of the investigation. If you have a tip for WTOL's Call 11 For Action Problem Solvers, submit a consumer complaint form or call 419-255-2255. Copyright 2010 WTOL. All rights reserved. This entry passed through the Full-Text RSS service — if this is your content and you're reading it on someone else's site, please read our FAQ page at fivefilters.org/content-only/faq.php |
| You are subscribed to email updates from Content Keyword RSS To stop receiving these emails, you may unsubscribe now. | Email delivery powered by Google |
| Google Inc., 20 West Kinzie, Chicago IL USA 60610 | |
0 comments:
Post a Comment